We want you to be completely happy with your purchase. If you're not satisfied, you can return items within 30 days from the date your order is delivered.

Items must be unused, in their original packaging, and in resellable condition Returns must be initiated within 30 days of the delivery date Used or damaged appliances are not eligible for return unless faulty upon arrival Please retain your proof of purchase for all returns

Your return or exchange will be processed quickly and securely. Once your return is received and inspected, you'll receive a confirmation email and refund or exchange details.

Email us at support@cookella.co.uk with your order number and reason for return. We’ll guide you through the next steps!